General FAQs

What makes this database different from other sources of information?
A huge amount of work has been invested in the creation of our database. The project lasted two and a half years, collecting data from several hundred sources and encompassing over 400 researchers working in 38 languages. Each company included has been contacted at least twice in order to collect and verify details. Our team continues to update the database, meaning that its information is always reliable. Moreover, to ensure that our subscribers get comprehensive and 100% factual information that is not enhanced in any way, we do not accept advertising of any kind in our database or printed directory and do not charge companies for inclusion. As a result we can present a uniquely comprehensive and accurate resource: the entire European packaging industry at your fingertips.
What is the printed directory?
What if I’m not satisfied with The Packaging Database?
I work in a large packaging buying department. Is it possible to set up an account with several user logins?

Technical FAQs

I’ve forgotten my password – what should I do?
Simply click on the ‘Forgotten your login?’ link on the home page and provide the email address you signed up with when prompted. You will then be asked the security question you provided at registration. If you get this right you’ll then need to provide a new password for your account. This will change your account password for you, allowing you to log in once again.
Why does it say ‘Your account is currently inactive – please contact customer services’ when I try to log on?
I’ve got a problem that the FAQ’s can’t answer – who can I contact to discuss this?
What browser do I need to use PackagingDatabase.com?
What do I need enabled in my browser?
Can I browse PackagingDatabase.com on a mobile device or PDA?
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